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Why Technical Industries Choose Aiden
Precision Where It Matters Most
In highly technical industries, every answer counts. Aiden automates complex queries and product lookups, ensuring instant, accurate, and brand-aligned responses that eliminate guesswork and human error.
Custom AI Trained on Your Knowledge
Your AI assistant learns from your manuals, catalogues, standards, and regulations — building a living, searchable knowledge base that powers both your internal teams and customer support.
Always Available, Always Accurate
Aiden works 24/7 across all platforms, providing consistent support and freeing your staff from repetitive, time-consuming questions.
- AI-driven product finder for specifications, part numbers, and materials
- Automated retrieval of certifications, datasheets, and compliance records
- Distributor and supplier Q&A automation for real-time support
- Integration with ERP or CRM systems for live data access
- Vehicle compatibility checker by make, model, and year
- AI-powered installation and troubleshooting assistant
- Automated warranty and performance FAQs
- Dealer and workshop bots to streamline after-sales service
- Product matching by application or procedure
- AI-trained compliance and safety reference assistant (TGA, ISO, FDA, CE)
- Real-time access to calibration, service, and regulatory data
- 24/7 support for suppliers, labs, and hospitals
- On-site mobile AI for step-by-step installation or repair guidance
- Automated quoting, materials lookup, and tool reference
- Instant access to Australian Standards, OH&S rules, and compliance data
- Centralised training and support resource for technicians and apprentices
- AI diagnostic assistant for fault codes, system design, and setup
- Automated access to wiring diagrams and commissioning manuals
- Preventative maintenance reminders and documentation workflows
- Intelligent customer and contractor chat support
- Instant retrieval of legislation, codes, and policy references
- Automated compliance checks and regulatory summaries
- Custom AI knowledge base for ISO, WHS, and environmental frameworks
- Centralised record-keeping for audits and reporting
- Rapid access to technical drawings, safety documentation, and schematics
- AI support for maintenance, inspection, and procedural knowledge
- Integration with version-controlled systems for document accuracy
- Virtual assistant for field engineers and site personnel
Aiden isn’t trained on the internet — it’s trained on your business. Every version of Aiden is unique, shaped by your documents, standards, and workflows.
That means your AI assistant speaks your language, knows your products, and supports your clients with the accuracy of an expert technician.
Where others sell “chatbots,” Aiden delivers knowledge automation at scale.
Bulk Document Uploads
Train Aiden on manuals, codes, and FAQs in minutes
In-Chat Image Sharing
Solve on-site problems visually
Team Collaboration Tools
Share, refine, and verify answers across departments
Custom Branding
Match Aiden’s tone and appearance to your brand
Advanced Analytics
Identify trends, performance gaps, and customer needs
Multi-Channel Integration
Deploy Aiden across web, mobile, and intranet
Security & Compliance
Built to meet enterprise and government standards
24/7 Intelligent Support
Always on, always learning, always accurate
No service charges.
No hidden fees.
All updates included.
Aiden is the bridge between knowledge and performance — enabling instant access to the data, standards, and specifications that drive your business forward
Experience what happens when every client, technician, and team member has expert-level knowledge at their fingertips